Both first-time and second-time founders often don’t know what they’re doing. However, first-time founders believe they must appear knowledgeable, so they pretend to have all the answers in front of their employees. This act contributes to their feeling of being impostors—the more they pretend, the more they feel like frauds.

Second-time founders understand that all founders are in the same situation of not knowing everything. This realization leads them not to feel obliged to act as if they have all the answers. They are more open about their uncertainties with their employees and investors, which is why they come across as more authentic.

The advantage of being in accelerators like YC is that first-time founders can realize they don’t need to know everything. They see that their heroes—alums, investors, mentors—don’t have all the answers either. They offer suggestions, not definitive answers, which instead of being a disappointment, shows first-time founders that everyone is in the same boat. It’s better to be authentic and seek answers from their own experiences. This is a major benefit of being in a community such as YC or in a city like San Francisco.